How Bulletproof’s incident response service can support your business
Quick Restoration
Choose Bulletproof to get your business back on track with minimum disruption to your business operations.
Professional Recovery
Our experienced incident responders help with ransomware, data breaches and other types of cyber incidents.
24/7 Availability
Bulletproof’s incident response support is available round-the-clock, because hackers never take a day off.
Flexible Packages
Customise your incident response plans to create a best-fit recovery package that delivers maximum value.
What is incident response?
Incident response is the strategy that an organisation has in place to effectively manage the fallout from a security breach.
It’s vital to have a solid incident response approach in place as doing so can aid in preventing any further damage to business operations and financially.
Quickly recover from cyber security incidents
Bulletproof’s cyber incident response team will help you minimise the impact of a cyber attack and get your business back on track.
Cyber incidents come from a variety of sources, so our experienced security responders are always up-to-date with the latest threat intelligence, meaning we can identify threat actors and compromised vectors, and swiftly apply full remediation.
Get your incident response package
Find the ideal solution for your organisation’s incident response
Incident Response
ENTRY
Our incident response entry package is the ideal solution for those who require an incident response retainer, with Bulletproof acting as your responders should a security breach/attack arise.
- Day-rates will be set during the incident
- Assistance when an incident arises
- Threat intelligence platform
Incident Response
ADVANCED
Our advanced package offers organisations a faster response time powered through remote network connections. Incident response capability assessments are also included.
- Incident response capability assessment
- 4 hour response time (business hours)
- 72 hour on-site response time
- Your own dedicated incident response team
- Incident response questionnaire reviewed by our team
Incident Response
ENTERPRISE
The enterprise package offers a best-in-class service for incident response with, including our carefully designed playbooks and exercises, with everything included in Entry and Advanced.
- Incident response capability assessment
- 2 hour response time (business hours)
- 48 hour on-site response time
- Your own dedicated incident response team
- Weekly infrastructure vulnerability scan
- Monthly unauthenticated web app vulnerability scan
- 10 tailored playbooks
- Incident response plan
- X1 table-top exercise
Learn more about our cyber incident response service
How does it work?
Bulletproof’s cyber incident response is in three distinct changes to help you recover from ransomware attacks, data breaches and other cyber incidents in the quickest time.
- PREPARE – Work together to perform risk and impact assessments, we do this in order to create a tailored incident response plan. By putting in the groundwork at the start, it allows us to ensure we’re ready to react as quickly as possible to any breaches/attacks.
- RESPOND – Our team is at hand to react swiftly to any breaches/threats to your organisations assets. Thanks to the groundwork in the prepare stage, we’ll be able to quickly get to work to discover the causes and get your operations back to normal.
- SUPPORT – Once we’ve taken care of the threat, we’ll then assess what went wrong and fix any damage. After this, we’ll debrief you on what happened, why it happened and how you can improve security measures to guard against any similar future threats.
Key Features
Our expert cyber incident response teams will help you recover from all kinds of cyber attacks and security breaches, including ransomware, rogue employees and more.
- Hackers never take a day off, so our incident response team are available round-the-clock
- Restore services with minimal disruption to your business operations
- Support post-incident, with recommendations and a detailed report
- Professional incident response in-line with CREST, NIST and ISO 27035 standards
Retainer Benefits
Bulletproof’s cyber incident response service operates on a retainer model to give you the best possible response time. By pre-agreeing the commercials and contract terms, we can begin professional security incident response practices from the first moment you get in touch. This means there’s no need to negotiate terms and conditions or consider costs in the middle of a crisis.
Plus, thanks to our on-boarding security audit, we’ll already know the details of your infrastructure, hold contact detailed of key stakeholders, and have an approved response plan in-place ready to go.
Get a fast incident response quote
One of our expert incident response consultants will get back to you as soon as possible.
Incident response FAQs
Cyber incident response is critical for organisations to effectively manage and mitigate the consequences of security breaches. Reasons include:
- Minimises damage
- Protects sensitive data
- Ensures business continuity
- Regulatory compliance
- Improves organisational resilience
- Preserves reputation
- Reduces financial costs
- Prepares for emerging threats
Thanks to the on-boarding security audit and pre-defined incident response plans, Bulletproof incident response teams will already be a step ahead. This means we can start remediation from the first time you get in touch.
Bulletproof offers several packages to ensure your organisation gets a cost-effective incident response service. On-suite support is included in some tiers but is an optional extra in others. Get in touch with our friendly sales team who can help you find the package that’s right for you.
Bulletproof’s 24/7 incident response teams are ready to start recovery operations as soon as you inform us of a security incident. Response, remediation and recovery can happen fast, and combining cyber incident response with our managed SIEM solution can further reduce the time it takes to get your business back on track.
With a retainer-based incident response service, your first call starts the incident response process – meaning no need to find an available supplier, negotiate T&Cs, and scramble to authorise order forms in the middle of a crisis. Thanks to our on-boarding audit, we’ll have a customised incident response plan ready and waiting.
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